General standard terms and conditions

HOTEL- CAFE- RESTAURANT HELMERHOF IN SCHWANGAU-HORN

For your reservation:

With the following information we would like to give you all necessary information concerning all bookings and a possible cancellation. By booking with us you accept the terms and conditions.

Confirmation:

Only the details, descriptions and conditions in our price list on the day of your booking build the foundation of the contract. With your written or spoken booking request you automatically offer us the conclusion of a contract. The booking is complete and the contract binding as soon as you receive the written confirmation.

Cancellation of your booking:

A cancellation of your room reservation is possible free of charge till 4 days prior to arrival. If the booking is cancelled after that 60% of the total price will be charged. The same conditions apply in case of an early and unplanned departure. We advise you to complete a cancellation insurance:

Mondial Assistance International AG 

https://www.elviab2b.de/elvia-booking-ta-de/new&AN=HOT243&PF=00000000000001000000001&PT=RRHOT

ELVIA  hotel cancellation insurance

Ludmillastr. 26

81543 München

Tel.:    089 / 6 24 24 – 256

Fax.: 089/ 6 24 24 -257

Deposit:

After receiving the booking confirmation, you may transfer a prepayment onto the following account. Please always add your name and the arrival and departure date of your booking.

Preferred means of payment:

    •       cash, online payment with your euro cheque card 

    •       We accept credit cards (Master Card, Visa card)

Other information:

All rooms, apartments and holiday homes are ready for check-in from 2pm onwards. On the day of departure, you can stay in your room until 11am. Rooms booked via telephone for the same day will only be held until 5pm. Should you be checking in later please let us know beforehand. Only the latest list of rates is valid. Place of general jurisdiction: Füssen / Allgäu. Our rates include the statutory VAT. Possible legal increases have not been taken into consideration.

Platform for the online settlement of dispute of the European commission:

Following this link you will find the new duty to inform for all homepages with the possibility of booking online:

http://ec.europa.eu/consumers/odr/ 

To directly contact us just send us a message: